JustCall review
★ 3.6/5AI voice platform
JustCall is an AI-powered business phone and contact-center platform built for sales and support teams. It combines a cloud phone system (calls, SMS, voicemail) with AI voice agents that handle inbound and outbound calls, plus AI transcription, call coaching and scoring. It plugs into 100+ CRMs like Salesforce and HubSpot to log and automate every conversation.
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Best for sales and support call teams. JustCall starts ~$29/user/mo on a per-seat + usage (AI voice agent per-minute) model. A 5-seat sales team on Pro Plus runs ~$445/mo billed annually ($89 x 5), and an AI voice agent on top adds either ~$99-$249/mo for a bundle or $0.99 per minute pay-as-you-go.
Spec
The gotcha
Headline prices require annual billing and a 2-seat minimum (10 for Business), and AI voice agent minutes are metered: bundles cap at 100-300 minutes/mo, then you pay $0.99/minute, so high call volume scales the bill fast.
Decode the real cost →Best for
- You want a CRM-connected business phone system with AI voice agents and call coaching baked in, not bolted on.
source: justcall.io/pricing →
JustCall pricing tiers
Prices move. Cells flagged verify link to the live vendor page.
| tier | monthly | annual | included | unit |
|---|---|---|---|---|
| Team | $29 | $29 | Unlimited outbound (Europe) & inbound minutes, unlimited AI transcription, 500 SMS segments | per user/mo (billed annually, min 2 seats) |
| Pro | $49 | $49 | Everything in Team, 1,000 SMS segments, 100+ CRM integrations, workflow automations | per user/mo (billed annually, min 2 seats) |
| Pro Plus | $89 | $89 | Everything in Pro, AI call coaching, AI voice agents (inbound & outbound), advanced analytics | per user/mo (billed annually, min 2 seats) |
| Business | Custom | n/a | Unlimited calling & SMS, enterprise SLA, HIPAA/GDPR compliance, dedicated support | per user/mo, min 10 seats |
| AI Voice Agent (Pay As You Go) | $0.99verify | n/a | Per-minute AI voice agent usage, no monthly commitment | per minute |
| AI Voice Agent Lite | $99verify | n/a | 100 AI voice agent minutes/mo, then per-minute overage | per mo + overage |
| AI Voice Agent Max | $249verify | n/a | 300 AI voice agent minutes/mo, then per-minute overage | per mo + overage |
// pools and per-unit rates are volatile · cells flagged verify link to the live vendor page
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Questions
How much does JustCall cost?
JustCall starts from ~$29/user/mo. A 5-seat sales team on Pro Plus runs ~$445/mo billed annually ($89 x 5), and an AI voice agent on top adds either ~$99-$249/mo for a bundle or $0.99 per minute pay-as-you-go.
Can you self-host JustCall?
No, JustCall is cloud-only.
Does JustCall support MCP?
JustCall supports MCP as None, so it works with assistants like Claude and ChatGPT.
What's the catch with JustCall's pricing?
Headline prices require annual billing and a 2-seat minimum (10 for Business), and AI voice agent minutes are metered: bundles cap at 100-300 minutes/mo, then you pay $0.99/minute, so high call volume scales the bill fast.