Regal review
★ 3.8/5AI voice platform
Regal is an enterprise AI voice agent platform built by contact center operators for CX and sales teams running phone, SMS, and chat at scale. It handles both inbound (support, bookings, reminders) and outbound (lead qualification, collections, sales dialing) with multi-channel journey orchestration, real-time analytics, and forward-deployed engineering support. Pricing is fully quote-based and aimed at large operations rather than self-serve buyers.
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Best for Enterprise contact centers. Regal starts Custom (contact sales) on a Custom quote, usage-based (per-minute for voice plus contact volume and committed spend); volume and contract-length discounts model. No published price: Regal's own benchmark is ~$0.20 per minute of AI talk time, so 150,000 minutes/month would be roughly $30,000/month before any volume discount, plus charges tied to contact database size and channel volume.
Spec
The gotcha
There is no public pricing and no self-serve plan; you must book a demo to get a quote, and Regal only works with enterprise volumes (around 75+ agents or 150k+ calls/month), so smaller teams cannot buy it. The cited ~$0.20/min is Regal's own benchmark, not a published rate card.
Decode the real cost →Best for
- You want a managed, enterprise-grade AI phone agent platform for high-volume inbound and outbound calling, not a self-serve builder.
source: regal.ai/pricing →
Regal pricing tiers
Prices move. Cells flagged verify link to the live vendor page.
| tier | monthly | annual | included | unit |
|---|---|---|---|---|
| Custom (Enterprise) | Custom (contact sales)verify | n/a | Voice, SMV and chat AI agents, WebRTC voice, multi-channel journey orchestration, real-time analytics and conversation intelligence, A/B testing, 40+ integrations, APIs and webhooks, SOC2/HIPAA/GDPR compliance, forward-deployed engineering. Usage-based with per-minute voice (~$0.20/min per Regal's own benchmark) plus contact-volume and committed-spend factors. | per quote |
// pools and per-unit rates are volatile · cells flagged verify link to the live vendor page
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Questions
How much does Regal cost?
Regal starts Custom (contact sales). No published price: Regal's own benchmark is ~$0.20 per minute of AI talk time, so 150,000 minutes/month would be roughly $30,000/month before any volume discount, plus charges tied to contact database size and channel volume.
Can you self-host Regal?
No, Regal is cloud-only.
Does Regal support MCP?
Regal supports MCP as None, so it works with assistants like Claude and ChatGPT.
What's the catch with Regal's pricing?
There is no public pricing and no self-serve plan; you must book a demo to get a quote, and Regal only works with enterprise volumes (around 75+ agents or 150k+ calls/month), so smaller teams cannot buy it. The cited ~$0.20/min is Regal's own benchmark, not a published rate card.