Voiceflow review

★ 4.2/5

No-code chat and voice agent builder

Voiceflow is a no-code/low-code platform for designing, building, and deploying AI chat and voice agents on a visual canvas. It targets agencies and businesses that want to ship customer-facing assistants across web, voice, and messaging channels without writing code, while keeping control over LLM choice, knowledge bases, and tools. Pricing moved to a unified credit model (April 2025) where a monthly plan fee includes a credit allowance and usage is metered against it.

Researched & verified by Dirr Research · scored by our rubric

Visit Voiceflow → last verified 2026-06-01

Affiliate link · how we make money

Best for No-code chat + voice agents. Voiceflow starts ~$60/mo (Pro); Free tier available on a Monthly subscription (per workspace) with an included credit allowance plus usage-based credits and per-editor seat add-ons. model. Pro at $60/mo bundles 10,000 credits and 1 editor; each extra editor is ~$50/mo, and heavier credit tiers run $90/mo (15K) or $120/mo (20K), with Business starting at $150/mo for 30,000 credits.

Spec

pricing modelMonthly subscription (per workspace) with an included credit allowance plus usage-based credits and per-editor seat add-ons.
entry price~$60/mo (Pro); Free tier availableverify livedecode →
free tierYes. Free Starter plan: $0/mo with ~100 credits/month, 1 editor seat, limited agents (around 2). Good for evaluation, not production volume.source →
self-hostNo
MCPClient
integrationsWeb chat widget, voice/telephony (phone numbers), API, Zapier, major LLM providers (OpenAI, Anthropic, Google), plus MCP tools to connect external services.source →
API accessYes
affiliateRecurring affiliate commission via PartnerStack (rate not publicly published); separate Partner/Expert and Contributors programs also offer referral earnings

The gotcha

the pricing catch

It is credit-metered: the included allowance burns down at different rates depending on which LLM and features (voice, orchestration) you use, so real cost is usage-driven and can exceed the headline plan fee. Exact credit and plan numbers are surfaced inside the dashboard rather than on the public pricing page, and there is no self-hosting.

Decode the real cost →

Best for

  • You want to design and ship AI chat and voice agents on a visual canvas without writing code.

source: voiceflow.com/pricing →

Voiceflow pricing tiers

Prices move. Cells flagged verify link to the live vendor page.

Decode Voiceflow pricing →
tiermonthlyannualincludedunit
Starter (Free) $0verify $0 ~100 credits/mo, 1 editor seat, ~2 agents, core builder per workspace
Pro $60verify ~$54 (10% off) 10,000 credits/mo, 1 editor seat, all LLM models; extra editor ~$50/mo; credit tiers up to 15K ($90) / 20K ($120) per workspace + per editor
Business $150verify ~$135 (10% off) 30,000 credits/mo, 1 editor seat, priority support, LLM fallback; extra editor ~$50/mo; credit tiers up to 50K ($250) / 100K ($500) / 200K ($1,000) per workspace + per editor
Enterprise Custom (contact sales)verify n/a Custom credits / unlimited usage, SSO, private cloud, dedicated support custom

// pools and per-unit rates are volatile · cells flagged verify link to the live vendor page

Compare Voiceflow with…

voiceflow pricing decoded→ voiceflow alternatives→

Questions

How much does Voiceflow cost?

Voiceflow starts from ~$60/mo (Pro); Free tier available. Pro at $60/mo bundles 10,000 credits and 1 editor; each extra editor is ~$50/mo, and heavier credit tiers run $90/mo (15K) or $120/mo (20K), with Business starting at $150/mo for 30,000 credits.

Can you self-host Voiceflow?

No, Voiceflow is cloud-only.

Does Voiceflow support MCP?

Voiceflow supports MCP as Client, so it works with assistants like Claude and ChatGPT.

What's the catch with Voiceflow's pricing?

It is credit-metered: the included allowance burns down at different rates depending on which LLM and features (voice, orchestration) you use, so real cost is usage-driven and can exceed the headline plan fee. Exact credit and plan numbers are surfaced inside the dashboard rather than on the public pricing page, and there is no self-hosting.