Lorikeet pricing explained (2026): the real cost
verified 2026-05-31Real cost is platform fee + per-resolution credits, not a flat seat price. Start is ~$18k/yr (annual) plus ~$0.95 per resolved chat/email/SMS ticket and ~$1.50 per resolved voice call; Scale is ~$48k/yr plus ~$0.80/ticket and ~$1.20/voice. Routing/tagging (~$0.10 to $0.15) and automated QA (~$0.20) are billed separately per ticket. A fintech doing ~10,000 resolved chat tickets/mo on Scale would run roughly $4,000 platform plus ~$9,000 in credits, about $13k/mo or ~$156k/yr. Prices verified 2026-05-31 against lorikeetcx.ai. prices change often, verify live
The tiers
Monthly and annual. The unit you pay against, per plan.
| tier | monthly | annual | what's included | unit |
|---|---|---|---|---|
| Start | $1,500verify live | $18,000 | For SMBs/startups with under 5,000 monthly tickets. Resolution credits: chat/email/SMS $0.95, voice $1.50; routing/tagging $0.15 and automated QA $0.20 per ticket. | per month (billed annually) |
| Scale | $4,000verify live | $48,000 | For high-growth companies with 5,000 to 20,000 monthly tickets. Resolution credits: chat/email/SMS $0.80, voice $1.20; routing/tagging $0.10 and automated QA $0.20 per ticket. | per month (billed annual |
| Enterprise | Customverify live | n/a | For companies with 20,000+ monthly tickets or complex implementations. Custom pricing, dedicated engineering support, and custom data integrations. | custom quote |
// pools and per-unit rates are volatile · verified 2026-05-31 · cells flagged verify live link to the live vendor page
Published Start/Scale prices require annual commitment, and the headline monthly number is only the platform fee.
Published Start/Scale prices require annual commitment, and the headline monthly number is only the platform fee. Actual spend is dominated by per-resolution credits that stack per channel (voice costs ~50 to 60% more per ticket than chat), plus separate per-ticket charges for routing/tagging and automated QA. There is no free trial; you must book a demo, and onboarding is implementation-heavy since the agent has to be wired into your workflows and systems before it resolves anything.
See live pricing on Lorikeet →Worth it if
- You want an AI support agent that can autonomously resolve complex, high-stakes customer issues end-to-end across every channel (chat, email, SMS, WhatsApp, voice) in a regulated fintech or healthtech environment, taking real actions rather than just deflecting questions.
- Your usage stays inside the included allowance.
- You value Complex fintech/healthtech support automation over raw lowest cost.
Look elsewhere if
- Published Start/Scale prices require annual commitment, and the headline monthly number is only the platform fee. Actual spend is dominated by per-resolution credits that stack per channel (voice costs ~50 to 60% more per ticket than chat), plus separate per-ticket charges for routing/tagging and automated QA. There is no free trial; you must book a demo, and onboarding is implementation-heavy since the agent has to be wired into your workflows and systems before it resolves anything.
- You're highly cost-sensitive at scale.
- A cheaper tool in the comparison covers your use case.
Ready to try Lorikeet?
Start on the free tier (None, demo-led), then size your plan with the numbers above.
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Questions
How much does Lorikeet really cost?
Real cost is platform fee + per-resolution credits, not a flat seat price. Start is ~$18k/yr (annual) plus ~$0.95 per resolved chat/email/SMS ticket and ~$1.50 per resolved voice call; Scale is ~$48k/yr plus ~$0.80/ticket and ~$1.20/voice. Routing/tagging (~$0.10 to $0.15) and automated QA (~$0.20) are billed separately per ticket. A fintech doing ~10,000 resolved chat tickets/mo on Scale would run roughly $4,000 platform plus ~$9,000 in credits, about $13k/mo or ~$156k/yr.
Does Lorikeet have a free tier?
Free tier: None, demo-led.
What's the catch with Lorikeet's pricing?
Published Start/Scale prices require annual commitment, and the headline monthly number is only the platform fee. Actual spend is dominated by per-resolution credits that stack per channel (voice costs ~50 to 60% more per ticket than chat), plus separate per-ticket charges for routing/tagging and automated QA. There is no free trial; you must book a demo, and onboarding is implementation-heavy since the agent has to be wired into your workflows and systems before it resolves anything.
Is Lorikeet worth it?
Lorikeet is worth it if you specifically need Complex fintech/healthtech support automation. That's where it beats the alternatives. Real cost is platform fee + per-resolution credits, not a flat seat price. Start is ~$18k/yr (annual) plus ~$0.95 per resolved chat/email/SMS ticket and ~$1.50 per resolved voice call; Scale is ~$48k/yr plus ~$0.80/ticket and ~$1.20/voice. Routing/tagging (~$0.10 to $0.15) and automated QA (~$0.20) are billed separately per ticket. A fintech doing ~10,000 resolved chat tickets/mo on Scale would run roughly $4,000 platform plus ~$9,000 in credits, about $13k/mo or ~$156k/yr. If your usage is high-volume or budget is the priority, a cheaper tool in the comparison will do the same work for less.